Certificate of Insurance / Evidence of Insurance
With our continued commitment to providing superior service to our customers, we are using a state of the art insurance certificate delivery system.   iCerts.com provides on-demand, online access to evidence of insurance for lenders, mortgage brokers, closing agents and or attorneys, or the condo owner who are in need of evidence of insurance (Master Policy) provided through our agency.

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Lenders, Processors, Real Estate Agents, Closing Agents & Attorney’s
To redeem a customized evidence of insurance that involves a refi, LOC, or new loan of any kind, please go to www.iCerts.com to place your order.  If you are a 1st time user, then register to activate your new user account.  If you have already created an iCerts.com user account, then log in with your user name (email address) and password used when initially creating your account. 

*Please do not redirect the unit owners to iCerts.com to order certificates on your behalf, as it is the lender responsibility to place these orders.

Condo Owners
If you received a letter from your lender requesting an updated annual renewal certificate for an existing property (not involving a refi, LOC or new loan of any kind), please forward a copy of that letter to info@iCerts.com, or contact our office directly to receive instructions to retrieve a certificate.  If you have already created a user account from a previous renewal order, then log in with your user name (email address) and password used when initially creating your account (www.iCerts.com) to place your new order.

  1. One customized certificate per year will be available to each unit owner based upon an association’s annual renewal event, on or about the renewal date of the association. 
  2. If a “generic” certificate is required for your records (or an insurance claim), one will be provided by contacting our office directly and requesting it (will not include the unit owner or mortgagee clause).

 

Please visit the iCerts FAQ page for answers to frequently asked questions regarding certificate requests, such as who is responsible for ordering each certificate, or how to revise a previously ordered certificate (www.iCerts.com/FAQ

If you should have any questions or problems regarding the iCerts program, please contact iCerts directly at info@iCerts.com or  (714) 264-6584  Or to discuss any policy related concerns or our services in greater detail, please contact chris@pruins.com or (781) 337-3381. 

Thank you for your support as we continue to enhance our customer service.

Sincerely,
John J. Prudente Insurance Agency.